Poddar Farms ("we" and "us") is the operator of (https://www.poddarfarms.com) (Website). By placing on order through this Website you will be agreeing to the terms below. These are provided to ensure both parties are aware of and agree upon this arrangement to mutually protect and set expectations on our service

 

General

Subject to stock availability. We try to maintain accurate stock counts on our website but from time-to-time there may be a stock discrepancy and we will not be able to fulfil all your items at time of purchase in this instance, we will fulfil the available products to you and contact you about whether you would prefer to await restocking of the backordered Item or if you would prefer for us to process a refund.

 

Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Payment for shipping will be collected with the purchase This price will be the final price for shipping cost to the customer

 

Delivery Terms

• Transit Time

In general, orders take 2-7 business days in transit

• Dispatch Time

Orders are usually dispatched within 2 business days of payment of the order Our warehouse operates on Monday-Saturday during standard business hours, except on national holidays at which time the warehouse will be closed in these instances, we take steps to ensure shipment delays will be kept to a minimum.

• Change Of Delivery Address

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

 

Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

 

Process for parcel lost in-transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

 

Customer service

For all customer service enquiries, please email us at poddarfarms@gmail.com